Privacy Policy
Last updated April 24, 2026
Information We Collect
When you request a quote or contact us through our website, we may collect the following information:
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First and last name
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Email address
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Phone number
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Service address
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Preferred date or timing for cleaning
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Services requested (solar panels, exterior windows, screens, interior windows, louvered windows)
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Number of window panes
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Number of solar panels
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Additional details (such as gate codes, pets, parking instructions, or other relevant notes)
How We Use Your Information
We collect this information to:
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Provide accurate window cleaning quotes
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Schedule and complete your service
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Communicate with you regarding your service (via phone call, text message, or email)
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Improve our customer experience and website performance
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Send occasional follow-ups or service reminders
Data Storage and Sharing
Your information is stored securely using:
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Wix (website platform)
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Jobber (customer management system)
We may also use:
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Venmo for payments (along with cash or check)
We do not sell your personal information.
Your information is only shared with trusted service providers when necessary to operate our business, and only to the extent required.
Communication
By submitting your information, you agree that we may contact you via:
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Phone call
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Text message
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Email
This communication is strictly for:
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Quotes
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Scheduling
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Service updates
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Customer support
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Occasional follow-ups
Your Rights
You may request to:
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Access the personal information we have about you
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Correct your information
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Delete your personal information
To make a request, contact us at:
📧 kaalawindows@gmail.com
📞 808-636-8034
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. Our services are intended for homeowners and adults.
If you believe that a child has provided personal information on our website, please contact us and we will promptly remove the information.
Changes to This Privacy Policy
Kaala Window Cleaning LLC reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page. If significant changes are made, we may provide notice on our website.
SMS Policy
By signing up via text, you agree to receive recurring automated marketing messages, including cart reminders, at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Message frequency varies. Msg & data rates may apply. If you wish to join again, you can sign up as you did the first time, and we will start sending SMS messages to you again. For help or more information, reply "HELP" to any of our messages. Your information will not be shared. By submitting, you agree to our Privacy Policy seen and reviewable on this page. By providing your mobile phone number, you agree to receive SMS (short message service) communication. Our website or any websites associated with our website, we consider the privacy of our visitors to be extremely important. If you require any more information or have any questions about our privacy policy, please feel free to contact us. Our website or any websites associated with our website, we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by our website, or any websites associated with it and how we use it.
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Business Information
Kaala Window Cleaning LLC
Oahu, Hawaii
Phone: 808-636-8034
Email: kaalawindows@gmail.com
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